Not every process needs AI, and not every AI needs a process. With n8n we build workflows that run reliably and use AI exactly where it adds value.
| Classic automation | AI | |
|---|---|---|
| How it works | Fixed rules: same input, same result | Probabilities: strong with text, emails and documents, but can vary or be wrong |
| Strengths | Auditable, inexpensive, compliant | Understands unstructured content, summarises, classifies, drafts |
| Suited for | Bookings, synchronising systems, approvals, compliance processes | Sorting incoming mail, assessing tickets, extracting data from documents, draft replies |
| Control | Through rules and logs | Through guardrails, mandatory sources and human approval |
Our rule of thumb: the fixed workflow sets the frame. AI is used only at individual steps, and where customers or money are involved, a person decides.
n8n can be self-hosted, with us in the German IONOS Cloud. Your process data stays in your environment.
AI agent building blocks based on LangChain. Via OpenAI-compatible interfaces we use the models of the IONOS AI Model Hub or other providers if you wish.
According to n8n, more than 1,500 integrations, plus generic HTTP and webhook connections for everything else, such as ticket systems, ERP, CRM or Microsoft 365.
In the paid editions, among others SSO, role-based access and log streaming for your monitoring.
Licence note: n8n is published under the "Sustainable Use License". The self-hosted Community Edition can be used for internal business purposes; we clarify which edition suits you in the project.
New tickets are assessed automatically and given a suggested solution from the knowledge base. Approval with one click.
Extract data from PDFs, check it and transfer it to the target system. Exceptions go to a person.
Classify requests, route them to the right team and prepare a draft reply.
Align master data between CRM, ERP and ticket system: without AI, rule-based and auditable.
Let's look at it together. We will tell you honestly whether automation, AI or both is the right way.
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