You know every trouble spot in your environment, and you are short of hands. We are not a replacement for your team but its extension: we take on the routine, you keep architecture, budget and the final say.
149,000 unfilled IT vacancies: the security specialist you are looking for is not on the market – or not within your budget. Sharing specialists is the realistic answer.
Your team is drowning in first-level support and carries the on-call phone at night. You can hand over both – with SLAs you define yourself.
NIS2, ISO 27001, cyber insurance: everyone wants reports. With us they are generated automatically in operations instead of costing you your weekends.
Clear boundaries instead of grey areas – this is what day-to-day collaboration looks like:
| We take on | Stays with you |
|---|---|
| First-level support & ticket intake | Prioritisation & escalation decisions |
| Proactive monitoring & alert handling | Access to every dashboard, at any time |
| Patch management & maintenance windows | Change approvals |
| Security operations (firewall, endpoint, SIEM) | Security strategy & policies |
| Backup operations incl. restore tests | Architecture & vendor decisions |
| Documentation & monthly reporting | Budget – with predictable figures |
We document your environment properly – and the documentation belongs to you. Access, processes and responsibilities are set down in writing.
Ticket routes, an escalation matrix up to executive management, a change process: everything follows agreed runbooks – not shouted requests.
Monthly reports with key metrics, plus a joint quarterly review. You can see at any time what we are doing – and what it delivers.
No marketing smokescreens: all 18 services with service components, SLAs, response times and package prices – publicly available.
Security, operations, mail, infrastructure – 13 services with transparent packages from S to XL, including onboarding prices.
View the service catalogue →Consulting, cloud migration, project management, assessments and ad-hoc support – when it is a project rather than ongoing operations.
View project services →A documented assessment of where you stand, with a prioritised action plan – the best starting point for working together.
View the Health Check →A dedicated technical sparring partner in bookable time quotas – for planning, escalations and the topics you never find time for.
View the TAM →The guide to selecting an MSP – feel free to use it to compare us with others.
Download the free guideThe honest rapid test against Art. 21 NIS2 – with an instant maturity result.
Start the quick checkIn the initial consultation you talk to experienced engineers from our team. Bring your most critical problem area. We will tell you honestly whether we can help.
Where does your IT really stand? Our structured IT health check reveals risks, gaps and opportunities – concise, clear and with no strings attached.
An IT problem you would like taken off your plate?
30-min IT consultation