Your benefits
- Secure: encryption & audit-proof storage
- Proactive: monitoring & restore tests
- Transparent: predictable package prices (Small, Medium, Enterprise)
- Compliance-ready: support with ISO 27001, NIS2 & BSI
- Less workload: your IT team gains valuable time for strategic work
Service modules
1. Operation & setup
- Installation & integration of the NovaStor software
- Configuration of backup jobs in line with best practices
- Connection to central monitoring
2. Monitoring & Support
- proactive monitoring of all backup runs
- Proactive alerting on errors
- Escalation management & troubleshooting
3. Security & testing
- Regular restore tests (monthly or quarterly)
- Patch and update management for the NovaStor software
- Encryption & audit-proof retention
4. Reporting & reviews
- Monthly service reports (status, success rate, capacity)
- Quarterly backup reviews with recommended actions
- Documentation of all changes & optimisations