Software maker & managed service provider · Made in Germany

We manage and secure IT for mid-sized businesses.

IT operations, cybersecurity and compliance (NIS2, GDPR) – as a managed service at a fixed monthly rate, or on a project basis. Makers of the Deskcenter Management Suite, based in Leipzig, Germany.

Book a 30-minute IT consultation – free of charge Or start with the NIS2 quick check →

Free of charge · you talk to a practitioner, not a call centre · you leave with a concrete next step.

Reference project: automotive dealership group · 5 locations · around 450 workplaces – view the project

What actually holds mid-sized IT back

Day-to-day operations consume the team

Support, updates and incidents tie up your internal staff – the projects that move the business forward keep slipping. How we take over the load →

Security is scattered – and nobody owns it

A firewall here, antivirus there – but no end-to-end monitoring and no rehearsed incident response. How we protect you →

NIS2 and GDPR demand evidence, not intentions

Executive management is personally liable – regulators expect documented processes, reporting lines and audit-ready operations. Where do you stand? NIS2 quick check →

IT costs are hard to predict

Itemised invoices and ad-hoc call-outs make budgeting a guessing game. Fixed rates instead of surprises →

What we take off your plate

Three areas, one accountable partner. You decide how much to hand over.

Operations

Managed IT

Service desk, monitoring, patching and backup – at a fixed monthly rate, with a dedicated contact instead of a ticket queue. Your team stays in control and gets time back for projects.

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Protection

Cybersecurity

Endpoints, email, network and applications – operated and monitored, not just installed. Including the evidence NIS2 and your insurer expect.

Explore security services →

Software

Deskcenter Management Suite

IT asset, licence and software management from the people who build it: we develop the Deskcenter Management Suite in Germany and can run it for you – SaaS from German data centres.

Discover Deskcenter →

Why mosaic – and not the next IT reseller?

Software maker and operator in one

We don’t just resell other people’s software – we build the Deskcenter Management Suite ourselves and run IT every day. You’ll notice that technical depth five minutes into a conversation.

Accountability with a name on it

A dedicated contact who knows your environment – not an anonymous ticket system. When something breaks, you know exactly who to call.

German engineering, German hosting

Developed and supported from Leipzig, hosted on request in German data centres (IONOS). For us, GDPR is architecture, not an appendix.

Case study

Automotive dealership group: consistent security for around 450 workplaces across five sites

Starting point

A dealership group with five sites and around 450 users – a grown IT landscape, flat networks secured differently at each site, and heterogeneous Microsoft licensing.

Challenge

Bring every site up to a consistent, verifiable security level – with sales and workshop operations running throughout, and no downtime for the dealerships.

Solution

Replacement of all firewalls with WatchGuard clusters at the five sites, network segmentation, roll-out of Hornetsecurity for email security, multi-factor authentication and the WatchGuard MDR (Managed Detection & Response) and NDR (Network Detection & Response) services, plus migration of licensing to Microsoft CSP.

Outcome

A significantly higher level of security: all five sites run on a redundant, consistent baseline; segmented networks contain the spread of any attack, while MDR and NDR detect anomalies on endpoints and across the network around the clock. mosaic IT has operated the firewalls as a managed service ever since – monitored, patched and documented audit-ready. CSP licensing makes the Microsoft costs flexible month by month.

More projects and partner endorsements: View references →