How to reach our support team
- Support hotline: +49 571 783484 40
- Email: support@mosaic-it.de
- Business hours: Mon–Fri, 8:00–17:00 (German local time, CET/CEST)
What does this support cover?
- All products of mosaic IT GmbH
- All managed service and service contracts
- All Deskcenter products (Management Suite, Mobile/UEM, SaaS)
Remote assistance
For remote maintenance we use TeamViewer. Download the remote software and give our engineer the ID shown – that is all it takes.