Does this make our IT team redundant?
Quite the opposite – it raises its profile. Your team hands over the work it never liked anyway and takes on the role it was hired for: designing, deciding, driving projects.
How long does the handover take?
Typically 4–8 weeks: documentation, access, processes, trial operation – then regular operation. You notice the difference from the first month.
Can we start with just part of it – monitoring only, for example?
Yes. Each building block works on its own. Many clients start with one and expand once trust has grown.
What about our knowledge – does it drain away?
No – it finally gets documented. Our handover starts with clean documentation of your environment, which belongs to you and stays with you.
How do we know the quality is right?
Defined SLAs, monthly reports and a quarterly review where we look at the metrics together. If something is off, you see it in black and white – and we fix it.